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Privacy Policy

Data Controller:

CLOUD DISTRICT S.L.

Tax ID No. B86056074

Calle Ferraz 78, 3 B - 28008 Madrid

Data Protection Officer: dpd@clouddistrict.com

Purposes of the processing of personal data

  • Manage and maintain the contractual relationship.
  • Respond to requests for information.
  • Manage personnel recruitment processes.
  • To send commercial communications regarding our own or third-party products and services.
  • Retention periods: The data will be retained for as long as the contractual relationship is maintained, as long as deletion is not requested by the data subject, or they must not be deleted because they are necessary for compliance with a legal obligation or for the formulation, exercise and defence of claims.

Origin

  • Provided directly by the user or collected through cookies and similar tracking technologies on the website of the data controller.

Legal basis

  • The execution of the contract with the user.
  • Cloud District's legal obligations.
  • The legitimate interest of Cloud District.
  • User consent.

Recipients of personal data

  • Public administrations competent, to comply with legal obligations, financial institutions for the collection of our services and service providers. All of this disclosures are necessary for the fulfilment of the purposes indicated above, or are carried out in compliance with a legal obligation. 

Rights of the data subjects

  • To be exercised by e-mail: dpd@clouddistrict.com, or at Cloud District's registered office: C. de Ferraz, 78, Moncloa - Aravaca, 28008 Madrid.
  • We inform you that you may exercise, where appropriate, the rights of access, rectification or erasure, limitation of processing, opposition, the right to data portability or not to be subject to a decision based solely on automated processing, as well as the right to withdraw the consent given.
  • You can lodge a complaint with the Spanish Data Protection Agency: aepd.es, Spain's supervisory authority for data protection.
  • More information can be found in the full Privacy Policy in this document.

1. Data controller

CLOUD DISTRICT S.L. is the controller of your personal data for the purposes of providing you with the services identified in this Privacy Policy.

Cloud District S.L. is a company domiciled at C/ Ferraz 78, 3ªB - 28008 Madrid - Spain, and its Tax ID No. is B86056074 (hereinafter, "Cloud District").

At Cloud District we are committed to the fundamental right to the protection of your personal data and this Privacy Policy is intended to inform you of your rights under the General Data Protection Regulation ("GDPR").

We inform you that Cloud District has appointed a Data Protection Officer who is available to answer any questions or queries in relation to the processing of your data. You may contact the DPO at dpd@clouddistrict.com.

 

2. What information do we process?

a. The data you provide us with directly:

We collect information about you when you contact us through the channels provided for this purpose, such as the contact forms on the website, when you apply to join our team or attend to one of our events.

When you contact us through these channels, we will ask for your name and surname, email address, telephone number, professional details and CV.

All fields marked with an asterisk (*) in the forms provided to you in the channels must be completed, so that the omission of any of them could make it impossible to provide you with the services requested. You must provide truthful information, and the impersonation of identity or the use of aliases or anonymous names is prohibited.

You may not, when providing any information that may be requested from you on the channels, choose expressions that are offensive, coincide with trademarks, trade names, names or pseudonyms of public figures or celebrities that you are not authorized to use.

To ensure that the information provided is always up to date and contains no errors, you must inform Cloud District as soon as possible of any changes to your personal data.

Likewise, by clicking on the "I accept" button (or equivalent) incorporated in the aforementioned forms, you declare that the information and data you have provided are accurate and truthful

b. Data obtained indirectly:

When you browse, different cookies and other tracking devices may be placed on your device, as explained in our Cookies Policy.

3. What is the origin of the data?

In most cases, the personal data we process has been provided directly by you. We understand that any data you provide to us is provided freely and voluntarily.

In the event that the personal data provided is from a third party, you guarantee that you have informed them of this Privacy Policy and have obtained their authorization to provide the data to Cloud District for the purposes indicated above.

Likewise, you guarantee that the data provided are accurate and up-to-date, and you are responsible for any damage, direct or indirect, that may be caused as a result of non-compliance with this obligation.

4. For what purpose and on what legal bases do we process your data?

Cloud District acts as the data controller of personal data for the following purposes and in accordance with the following legal bases:

  • Based on the performance of a contract or pre-contractual measures:
    • To provide you with the services you have requested from us and to respond to your requests for information within the framework of a pre-contractual relationship.
    • Assess the CVs received and manage the recruitment processes..
  • Based on Cloud District's compliance with legal obligations:
    • To allow data subjects to exercise their rights.
    • To comply with any regulations applicable to Cloud District.
  • Based on your consent:
    • To carry out segmentation and profiling based on your interests and through the analysis of the use of the services offered, such as browsing history, in order to adapt offers and promotions to each user, offering personalized services and information.
    • Where appropriate, keep you informed about our own or third-party products and services, always sent through Cloud District by electronic means..
    • Where appropriate, disclose your data to third parties with whom Cloud District has business relationships.
    • To answer your requests for information and manage your registration and participation in our events and initiatives.
  • Based on the existence of a legitimate interest of Cloud District:
    • To keep you informed about Cloud District's products and services, related to those previously contracted and that may be of interest to you.
    • To carry out regular reviews of our services and conduct satisfaction surveys in order to evaluate and improve the quality of the service we provide.
    • To ensure the operability and security of our website and of its visitors. 

If you do not want us to process your data for these purposes, you may object at any time by contacting us at dpd@clouddistrict.com, as indicated in the Exercise of Rights section of this Privacy Policy.

5.To whom do we disclose your data?

All disclosures of personal data that we make are necessary for the fulfillment of the above-mentioned purposes, or are made to comply with a legal obligation:

  • Where we are legally required to disclose this information. For example, we may disclose your data to competent public authorities, law enforcement agencies, judges and courts when they issue a request for information with which we are legally required to comply.
  • To payment service providers, such as banks and payment gateways, where necessary to process payments made by the user through such providers.
  • To companies that provide IT services, tools or infrastructure supporting the services provided by CloudDistrict, such as hosting providers, CRM providers and email service providers.

In this regard, we inform you that any disclosure that occurs will be carried out taking into account all the necessary legal safeguards. We also guarantee that we sign specific contracts with all our service providers as required under the applicable regulations.

Where suppliers are located outside the European Union or in countries not deemed to provide an adequate level of protection under data protection regulations, Cloud District will take the necessary safeguards to ensure that data is transferred securely. This may include, among other measures, entering into Standard Contractual Clauses approved by the European Commission, or relying on one of the exceptions provided for under applicable regulations.

6. Exercising your rights

We inform you that you may exercise the following rights:

  • Right of access to your personal data in order to know which personal data are being processed and the processing operations carried out on them.
  • The right to rectify any inaccurate personal data.
  • The right to erasure of your personal data, where possible.
  • The right to request the restriction of the processing of your personal data where the accuracy, lawfulness or necessity of the data processing is in doubt, in which case we may retain the data for the purpose of pursuing or defending claims.
  • The right to object to automated decision-making, including profiling.
  • The right to object to the processing of your personal data when the legal basis that enables us to process your personal data, in accordance with section 4 above, is legitimate interest.
  • The right to the portability of your data, when the legal basis that enables us to process it of those indicated in section 4 above is the existence of a contractual relationship or your consent.
  • Right to revoke consent given to Cloud District.

You may exercise your rights at any time and free of charge in the following ways:

  • By sending an email to dpd@clouddistrict.com using the email address you used to register for our services and indicating the right you wish to exercise.
  • By sending a written request to C. de Ferraz, 78, Moncloa - Aravaca, 28008 Madrid, indicating the right you wish to exercise
  • In addition, when you receive any communication from us, by clicking on the unsubscribe section that will contain that communication, you will be able to unsubscribe from all previously accepted commercial communications.

When you exercise your rights, and only if we have doubts about your identity, we may ask you for additional information to verify your identity.

We also inform you that you have the right to lodge a complaint with the Spanish Data Protection Agency if you consider that we have committed a breach of data protection legislation with regard to the processing of your personal data.

We also inform you that you can join the Robinson List at listarobinson.es: the advertising exclusion system managed by the Spanish Digital Economy Association (ADIGITAL), in which you can register in order to show your opposition to the use of your data for the purpose of sending you commercial communications.

7. Retention period of your data

We will only process your data for as long as necessary to offer you our services and they will only be retained to comply with our legal obligations and the legitimate defence of our interests. In these cases, we will keep your data for as long as the law allows you to take legal action arising from your relationship with Cloud District, in general, this period will be 5 years from the end of the contractual relationship.

For accounting purposes, in accordance with the legal obligations that apply to us, we may keep your data for up to 6 years after the end of the contractual relationship between you and Cloud District.

The data we process through cookies or similar tracking technologies, whether for marketing, analytical or security purposes, will have the duration indicated in our Cookie Policy.

Data processing based on your consent will continue until you withdraw your consent or exercise a right that entails the erasure of your data or the termination of the processing.



8. Security and confidentiality

In order to prevent unauthorized access or unauthorized disclosure of personal data, we have taken appropriate technical, organisational and physical measures to safeguard and protect the information we collect from you.



9. Minors

Children under 14 years may not use the services available through our website without the prior permission of their parents, guardians or legal representatives, who will be solely responsible for all acts performed through the site by minors in their care, including the completion of forms with personal data of such minors and the marking, if any, of the boxes that accompany them. In this sense, and to the extent that Cloud District has no ability to control whether or not users are minors, should be parents and guardians who enable the necessary mechanisms to prevent them from accessing the website and / or provide personal data without their supervision, Cloud District not admitting any responsibility in this regard.

10. Updates to this Privacy Policy

We do our best to keep our Privacy Policy fully up to date. Any changes to this Privacy Policy will be made available through the appropriate channels. Substantial changes may be notified to users where appropriate.

Last updated: April 29, 2026.